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Online and Mobile Tools

Published Nov 02, 24
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Cadillac Motors understands the importance of vehicle maintenance and strives to make it convenient for customers to find maintenance details. Ranging from online tools to dealership interactions, Cadillac employs a range of approaches to ensure owners are well-informed about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This application provides tailored alerts about scheduled maintenance, recalls, and service needs based on the specific model and distance covered. In addition, the app enables owners to schedule maintenance bookings with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by providing detailed information such as downloadable owner’s manuals, service calendars, and coverage information. It enables users to monitor of their vehicle’s maintenance records and details about approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in providing service information to owners. When visiting, the technicians explain recommended maintenance tasks and address potential issues with the driver. They offer a full explanation of what the procedure includes, the time needed, and the costs involved. Dealerships also ensure that maintenance logs are kept electronically, making it easy for users to view the complete history of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are fitted with smart technology that provide service reminders and notices right on the vehicle's dashboard. These notifications are based on the vehicle’s usage and driving habits, making certain that users are reminded when it’s time for services such as oil changes, tire rotations, or fluid checks. The vehicle dashboard offers a detailed description of each notice, explaining the task and why it is important for the vehicle’s life and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac provides paper owner’s manuals that include a detailed maintenance schedule, information on proper vehicle care, and recommended fluids. These guides detail tire maintenance, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform features a variety of instructional content and maintenance tutorials that cover common maintenance tasks, such as checking fluid levels, changing a tire, or understanding dashboard warning lights. These resources empower Cadillac owners to be proactive about their vehicle's maintenance while learning about the importance of timely servicing.

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